Terms & Conditions

These Terms and Conditions apply to the TM Luxury Apartments website, www.tmluxuryapartments.com. Please read these Terms and Conditions carefully, as these conditions incorporate the basis on which bookings for TM Luxury Apartments are accepted. The Terms and Conditions below are for bookings made directly through the TM Luxury Apartments website. By using the TM Luxury Apartments website, the customer accepts and agrees to these terms and conditions. The use of the same (hereinafter referred to as the “Site”) is subject to the following terms and conditions of TM Luxury Apartments (hereinafter referred to as “TM Luxury Apartments”). We may revise these terms and conditions from time to time by updating this page. Revised terms will take effect upon publication. The use of some parts or features of the Site may be governed by additional terms and conditions. Where this is the case, you will be notified accordingly of these additional terms and conditions.

Check-Out Antecipado 

O hotel reserva-se o direito de cobrar uma taxa de partida antecipada no caso de o cliente partir antes da data e horário de partida originais.

Check-Out Tardio

A pedido. Entrar em contacto com a Receção. Podem ser aplicadas taxas adicionais.

Check-in Antecipado

Consoante disponibilidade, há a possibilidade de serviço de check-on antecipado mediante um custo de 40€.

Reservas 

É necessário apresentar um cartão de crédito válido na altura da reserva onde não será retirado qualquer valor.

Os preços incluem IVA mas não incluem o Imposto Municipal  de €2 por pessoa, por noite. 

 Métodos de pagamento

Todas as reservas efetuadas via website, poderão ser pagas através de uma transferência bancária enviando o devido comprovativo até oito dias úteis. O hóspede poderá, também, efetuar o pagamento presencialmente no ato do check-in através do cartão de crédito (Visa e Mastercard) ou em numerário. 

Política de depósito

O hóspede terá de deixar um depósito para incidências no valor de 100,00€ em numerário no ato do check-in onde o mesmo será devolvido no momento do check-out. 

Cancellation Policy All rates for bookings at TM Luxury Apartments are subject to a Cancellation Policy. If check-in is not carried out on the scheduled arrival date, a fee will be charged, as described in the Cancellation Policy. We reserve the right to cancel or modify reservations in circumstances where it appears that a customer has provided an invalid credit card, is involved in fraudulent or inappropriate activities, or the reservations contain or have resulted from a mistake or error. Additionally, we reserve the right to cancel or amend reservations if they do not comply with our terms and conditions. If a customer decides to shorten their stay or check out early, a fee will apply in accordance with the Cancellation Policy associated with the booking rate. In the case of the aforementioned booking cancellations, TM Luxury Apartments is under no obligation to guarantee new available bookings or better rates. A rebooking at the best available rate will have to be made by the guest at the time of rebooking. As a condition of using this website, the guest/customer agrees to provide proof of payment to the TM Luxury Apartments reservation department within 7 days of booking, indicating the booking confirmation number on the proof of payment. The guest/customer will be fully responsible for any bank fees and/or costs necessary to complete the bank funds transaction(s). Furthermore, the guest/customer acknowledges that the reservation may be canceled by TM Luxury Apartments if proof of payment is not sent to TM Luxury Apartments within the notification period of up to 7 days. The guest/customer will be responsible for any cancellation or no-show penalties that may be incurred and acknowledges that the reservation and personal contact information provided is correct for the purposes of TM Luxury Apartments validation.
Pricing errors TM Luxury Apartments reserves the right to cancel contracts at any time based on incorrect information regarding prices or services. Foreign currency Only the currency used in the reservation is confirmed.
Transfers In the rare and unexpected event that the property/enterprise cannot deliver on providing the previously confirmed accommodation, it will comply with its rules by taking responsibility to transfer clients to a partner property of TM Luxury Apartments, of equal or higher level, at no cost to the client. If there is no property equal to or higher than the original booking, it may be necessary to seek a lower level property to clients. In that case, customers will be reimbursed for any cost difference if lower than the original payment. The alternatives presented are the responsibility of the Property. If the client chooses a property of a different level than the alternatives presented under this condition, the client will be obliged to pay any difference.
Terms of Responsibility By using this website, you guarantee to TM Luxury Apartments that you will not use it for any illegal purposes or prohibited by these terms, conditions and warnings. While TM Luxury Apartments periodically checks or reviews the discussions, conversations, posts, broadcasts, advertisements and the like on this page, TM Luxury Apartments is under no obligation to do so and assumes no responsibility or liability resulting from the content. from any other locations or due to any errors, libels, slanders, insults, gaps, falsehoods, obscenities, pornography, profanity, threats or inaccuracies contained in any information contained in those locations on the website. It is prohibited to post or transfer any unlawful, threatening, libelous, defamatory, obscene, scandalous, inflammatory, pornographic or profane material or any material that may constitute or encourage behavior that is considered a criminal offense, that gives rise to civil liability or that in any way violate any law. TM Luxury Apartments will fully cooperate with all law enforcement authorities or court orders that request or appoint TM Luxury Apartments to disclose the identity of any individual who publishes such information or materials.
Limitation of Liability Notwithstanding anything to the contrary contained in these Terms and Conditions, TM Luxury Apartments will not be liable for indirect damages, losses arising from subsequent damages or special circumstances, including, but not limited to, loss of income, loss of profits, loss of use, loss of opportunities, which arise due to the performance or non-performance of obligations under these Terms and Conditions. TM Luxury Apartments is not responsible for goods and/or valuables left inside each apartment as well as all common areas of the development. There are safes that can be requested. Safe TM Luxury Apartments strongly recommends purchasing a Complete Travel Insurance. We suggest that the policy covers, but is not limited to, the following: loss of payment due to cancellation, loss of or damage to personal luggage, loss of money and medical treatment expenses.
Third Party Links TM Luxury Apartments does not control any third-party website and, as such, is not responsible for the content associated with a link or for links on third-party internet sites directed to the links. TM Luxury Apartments makes these links available for your convenience only and the insertion of any link does not imply the approval, appreciation or verification by TM Luxury Apartments of the website directed by the link or any information contained therein.
Applicable Law and Competent Jurisdiction The products and/or services described and made available on the website may not be available in your country. We do not claim that the services or products presented on the website are present or available for use in a particular location. TM Luxury Apartments reserves the right to prosecute any kind of violation of its rights and will claim damages in its own place for damages.
Copyright, Trademarks, Other Protection Rights TM Luxury Apartments is the owner of the copyright and all other proprietary rights of the website and its contents. All content belongs exclusively to TM Luxury Apartments. The name TM Luxury Apartments, as well as all trademarks, logos and graphics or certificates issued by TM Luxury Apartments on the website are registered trademarks of TM Luxury Apartments.

Caso haja conta de utilizador

O TM Luxury Apartments reserva-se no direito de alterar os Termos e Condições, com ou sem aviso prévio.

Mínimo de idade exigida para membros: 18 anos ou superior, caso a maioridade assim seja definida no seu país de residência.

Cada membro é responsável pelo seu perfil, credenciais e por manter a confidencialidade dos seus dados, sendo responsável por toda a atividade da sua conta.

As condições oferecidas em tarifas de alojamento não são acumuláveis com outras condições e ofertas em vigor, não se aplicando a reservas passadas e exclusivas a reservas diretas provenientes dos websites da marca. Estão excluídas reservas de Operadores, Agentes de Viagens, OTAs, entre outros.

O TM Luxury Apartments reserva-se no direito de terminar e suspender os Serviços por qualquer motivo, e sem notificação prévia, bem como remover a Conta de Utilizador ou respetivos benefícios adquiridos através do programa, incluindo o cancelamento de reservas futuras ao abrigo das condições oferecidas pelo programa. 

Proibido fumar

É proibido fumar no interior das instalações pelo que, a infração desta norma será penalizada com o pagamento de uma taxa adicional de 250,00 € acrescida da cobrança de uma noite adicional em conformidade com a tarifa em vigor no momento do apartamento alugado.

Cofres

Não nos responsabilizamos por valores deixados no cofre. Sempre que necessitar de utilizar o cofre deverá ser acompanhado por um membro do staff tanto na entrada como na saída da sala dos cofres. 

Serviço de pequeno-almoço

No TM Luxury Apartments não existe, neste momento serviço de pequeno-almoço. No entanto poderá requisitar no dia anterior, o serviço de pequeno-almoço, que poderá ser entregue no interior do apartamento, mediante pagamento devidamente tabelado. O hospede deverá informar o TM Luxury Apartments de qualquer incompatibilidade e intolerância alimentar a quanto do seu pedido.

Garagem

O espaço de garagem é cedido a titulo gracioso aos hóspedes do TM Luxury Apartments.

A utilização do espaço de garagem deverá ser requisitada com antecedência minima de 7 dias e está a avaliação sujeita mediante disponibilidade.

Não são permitidos veículos movidos a gás no interior da garagem do TM Luxury Apartments.

Apos o check-out o hóspede deverá retirar o seu veiculo do espaço de garagem e não será permitida a pernoita do mesmo, caso contrario será aplicada uma taxa diária de 25.00€.

Não nos responsabilizamos por bens ou valores deixados dentro no interior do seu veiculo. 

Covid-19

O hospede deverá informar a quando do check-in, ou durante a sua estada no TM Luxury Apartments que se encontra positivo face ao COVID-19, para que se possam tomar todas as medidas necessárias a proteção de terceiros.

O TM Luxury Apartments dispõe de um espaço reservado para esse efeito com saída direta para o exterior, e o hóspede será conduzido de imediato para essa unidade de alojamento.